top of page
Know it's getting done...
Coordinate is a simple 1-page, enterprise operations management platform designed for multi-location operations to coordinate anything, anytime, anywhere and for any reason
Why
"These capabilities plus our custom client support services can optimize any operations model" Coordinate.work Product Management
Bucket-ize Anything
Create buckets to contain tasks of any type from maintenance tasks, IT issues, functions to survey follow-ups
+ External Vendors
Extend task-only access to external vendors to more directly integrate them into your operations
Location-Centric
Track locations, assets and users to dynamically dispatch and to drive security and info sharing by proximity
In-App Reporting
As you filter your view of your organization's activities key reporting metrics and charts update as well
IoT Integrated
Leverage cameras, sensors, locks, etc. that can conditionally alarm, notify and task as part of your ops model
Auto-Updating Email
Replace emails with live task notifications that update in your user's inbox and group to simplify tracking
Micro-Manage Users
Control all user permissions from what buckets, locations, task types, actions and interfaces they access
Automatic Tasking
Automatically create, assign and notify users for repeating items as well as in emergency situations
Custom Dispatching
Define rules for what tasks/types require review and which can be automatically assigned
Build Your Hierarchy
Replicate your chain of command among users, map locations and regions and preserve workflows
Event Notifications
Control notifications for any event for you and your team across your permitted view of the organization
Sub-Orgs + Customers
Tie-in sub-organizations, partners and even customers into your operations models to achieve new efficiencies
and many more marketing wouldn't allow us to list because of space...
Why Coordinate?
Simplify Front-Line Maintenance
With distributed operations models like retail, franchises, property management, service centers, and regional offices, there are a lot of moving parts to keeping all your locations running smoothly and providing a consistent, quality customer experience.
Front-line employees self report maintenance issues
And when you want to do more or add new functions, simply add them in...
No upcharges, no issues
With
Centralize task dispatch or conditionally automate assignments
Extend per-task-only access to external vendors (kill the email)
Precisely control user access, capabilities and options
Maintain and enforce organizational hierarchy
Manage and reward accountability and responsiveness
Use Case
for Maintenance Ops
Rapidly Resolve Dissatisfaction
Dissatisfied surveys automatically tasked for follow-up in real-time
With the impact of negative customer experiences rising along with the expectations of the service you should be delivering, customer-centric organizations need to simplify their response time, preempt negative social sentiment, prevent attrition and demonstrate an even higher level of personalized, responsive care.
With
Conditionally manage by severity, location, function, even by customer
Automatically notify, assign and reassign so customers can't get missed
Capture and leverage actual customer sentiment in resolve efforts
See across the entire organization and drill down for deeper analysis
Manage and reward responsiveness and customer saves
Use Case
And when you want to do more or add new functions, simply add them in...
No upcharges, no issues
for Customer Care
Integrate Customers Directly into Your Service Operations
Extend task access/permissions to customers to directly participate
If you have to repeatedly coordinate with customers, whether to manage punch-lists of repairs on a new home delivery, or perform emergency services, you need a simple way to let them control the support you provide, all so you can do more with less and free your team from the endless emails, phone calls and follow-ups.
With
Monetize new models of self-directed customer services
Customer pics/video to accurately assess and dispatch (skills, equip, etc)
Tie-in vendors/subcontractors on a task-by-task, task-category basis
Decrease overhead to customer ratios while improving responsiveness
Elevate your brand's customer experience to a new level
Use Case
And when you want to do more or add new functions, simply add them in...
No upcharges, no issues
for Customer Services
Let us Prototype Your Operation
Who has time to self-navigate a generic trial...
​
We believe in proving our ability to simplify your operations models and achieve new levels of cross-enterprise accountability and performance (however you define it).
​
In a simple 30 minute conversation we can turn you up a private, no-obligation prototype, branded to your operation and customized according to where you want to improve efficiency, simplify the moving parts, and get everyone on the same page.
888-995-WORK(9765)
Request Prototype
bottom of page